Tribe/Organization/Location: Miami Tribe of Oklahoma, Prairie Moon Casino, Miami, OK

Description: The Floor Supervisor is responsible for the overall operation and integrity of the assigned gaming area. Duties include supervising and coaching floor staff, monitoring all gaming activities to ensure strict adherence to house rules and government regulations, and providing exceptional customer service. This role also involves resolving customer disputes and complaints, verifying and authorizing jackpot payouts, maintaining the security of the casino floor, and ensuring a fair and positive gaming environment for all patrons.

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